Frequently Asked Questions

Everything you need to know about your order and our premium flower bulbs.

When will my order be dispatched?

We ship orders seasonally to ensure your bulbs arrive at the optimal planting time. Spring-flowering bulbs are dispatched in autumn, while summer-flowering varieties are shipped in spring.

How much does shipping cost within the UK?

Standard UK delivery is £5.95 per order. We offer free shipping on all orders over £100.

What is your 'Grow Guarantee'?

We take pride in the quality of our products. If your bulbs or plants fail to grow despite following our planting instructions, please contact us within the first growing season for a replacement or refund.

Can I track my delivery?

Yes, once your order has been packed and dispatched from our warehouse, you will receive an email containing a tracking link from our courier partner.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.

What should I do if my bulbs arrive damaged?

Please inspect your order upon arrival. If you notice any damage, contact our customer support team within 7 days with photos of the items and packaging so we can resolve the issue immediately.